Terms of service

Welcome to Sol Footwear. By accessing or using our website (www.solfootwear.co.za) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

  • These Terms apply to all users of the site, including without limitation users who are browsers, customers, and merchants.

  • Sol Footwear reserves the right to update or change these terms at any time without prior notice. It is your responsibility to check for changes.

2. Products & Orders

  • All products displayed on the website are subject to availability.

  • We make every effort to ensure that descriptions, pricing, and stock levels are accurate. However, we reserve the right to correct any errors or inaccuracies at any time.

  • Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.

3. Pricing & Payment

  • All prices are listed in South African Rands (ZAR) and include VAT where applicable.

  • Payment must be made in full before orders are processed and shipped.

  • We accept secure payment via [list payment methods, e.g. PayFast, credit/debit card, EFT].

4. Shipping & Delivery

  • We deliver anywhere in South Africa. Delivery timeframes are estimates only and may vary depending on location.

  • Standard delivery usually takes between 2–5 working days from the date of dispatch.

  • Once your order is shipped, you will receive a tracking number via email.

5. Warranty

  • All Sol Footwear products come with a 6-month manufacturing warranty.

  • This covers defects in materials and workmanship under normal use.

  • The warranty does not cover wear and tear, accidental damage, misuse, or failure to follow care instructions.

  • If you believe your product is defective within the warranty period, please contact us at [insert email] with your order number, a description of the issue, and clear photos of the fault.

  • If the issue is deemed a valid warranty claim, we will replace the product or provide a store credit.

6. Limitation of Liability

  • Sol Footwear will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Use of our products is at your own risk. Please ensure they are suitable for your individual needs.

7. Privacy

  • We are committed to protecting your privacy. Your personal information is used only to process orders and improve our service. Read our [Privacy Policy] for more details.

8. Governing Law

  • These Terms are governed by the laws of the Republic of South Africa.

  • Any disputes arising from these Terms will be handled in accordance with South African law.

9. Contact Us

For any questions regarding these Terms, please contact us at:
📧 info@solz.co.za
📞 Whatsapp: 075 111 2222